Shipping & Delivery Policy
Paisa Track is owned and operated by Aarvix Technologies. Paisa Track is a pure software-as-a-service (SaaS) and digital personal finance mobile application. All services, subscription upgrades, and digital features are delivered electronically over the internet. No physical goods or tangible items are shipped.
Instant Fulfillment
Pro plan features unlocked in 0 to 5 minutes post payment.
Zero Shipping Charges
100% digital electronic delivery with ₹0.00 shipping fees.
In-App Activation
Delivered directly to your registered Android device and account.
1. Nature of Products & Services
Paisa Track provides digital financial tracking utilities, automated SMS expense analytics, OCR receipt scanners, and subscription upgrades (Paisa Track Pro Monthly at ₹79/month and Paisa Track Pro Annual at ₹599/year) for Android mobile users. We do not sell or ship physical goods, physical merchandise, or physical payment terminals.
2. Delivery Method & Electronic Fulfillment Process
- Digital Account Activation: Upon successful completion of payment via our authorized payment gateway partner (PhonePe Payment Gateway), your Paisa Track account is upgraded automatically.
- Access Location: The Pro services, analytical charts, OCR features, and ad-free experience become immediately accessible within the Paisa Track Android Application under your registered account.
- Order Confirmation & Tax Invoice: An electronic confirmation receipt containing the PhonePe Transaction Reference ID, subscription tenure, GST details, and payment breakdown is sent instantly to your registered email address and displayed in your app transaction history.
3. Delivery Timelines
- Standard Delivery: Electronic fulfillment is instantaneous (typically within 0 to 5 minutes from the timestamp of payment approval by PhonePe).
- Network or Banking Delays: In rare cases of banking server latency or delayed webhook notifications between PhonePe and our backend systems, delivery may take up to 1 to 2 hours. If your access is not updated within 2 hours, please reach out to our support team for expedited verification.
4. Shipping Charges
Since all products and services offered on Paisa Track are strictly digital software services delivered electronically:
- Shipping Fee: ₹0.00 (Zero INR)
- Packaging Fee: ₹0.00 (Zero INR)
- Handling Fee: ₹0.00 (Zero INR)
Users are never charged any shipping, handling, or logistics charges.
5. Troubleshooting Non-Delivery / Delayed Access
If your payment was successfully deducted from your bank account or UPI application, but your Paisa Track Pro subscription is not activated within 15 minutes, please perform the following:
- Ensure your mobile device has an active internet connection and restart the Paisa Track app.
- Go to Settings → Manage Subscription → Restore Purchases.
- If Pro features still do not activate, please email our support team with your PhonePe Transaction ID / UTR number at paisatrack69@gmail.com. We will manually provision your Pro subscription or initiate an immediate full refund within 24 hours.
6. Operating Business Entity Coordinates
For any queries or assistance regarding the delivery and fulfillment of digital services, contact:
| Registered Trade Name: | AARVIX TECHNOLOGIES |
| Brand / Product: | Paisa Track |
| Principal Place of Business: | Building No./Flat No. 104, Renukha, 1st Main, 5th Cross, Rajendra Layout, Yelenahalli, Bengaluru Urban, Karnataka, India - 560068 |
| Customer Support Email: | paisatrack69@gmail.com |