Cancellation & Refund Policy

1. Subscription Cancellation Policy

• You may cancel your Paisa Track Pro subscription at any time directly through the Paisa Track mobile application (Settings → Manage Subscription → Cancel Plan).
• When you cancel an active subscription, your Pro access will remain active until the end of your current paid billing period (e.g., end of month or year).
• After cancellation, your account automatically reverts to the Free tier with no further automated charges.

2. Refund Eligibility

We provide full refunds under the following circumstances:

• Technical Failure / Duplicate Billing: If your bank account or UPI was debited multiple times for a single subscription, or if money was deducted but Pro features failed to activate due to a technical error.
• 48-Hour Satisfaction Window: If you are dissatisfied with Paisa Track Pro, you may request a 100% full refund within 48 hours of initial purchase by contacting our support team with your transaction reference.

3. Non-Refundable Scenarios

• Refund requests made after 48 hours of initial purchase, except in confirmed cases of duplicate billing or service outages.
• Partial refunds for unused days in a billing cycle once the 48-hour satisfaction period has elapsed.

4. Refund Processing Timeline

Once an eligible refund is verified and approved by our support team:

• Refunds are initiated via our payment gateway partner (PhonePe).
• The refund amount will be credited back directly to the original payment method (Bank Account / UPI / Credit Card) within 5 to 7 working business days, depending on your bank's processing cycles.
• You will receive an email confirmation containing the refund reference number once processed.

5. How to Request a Refund

To request a refund or report a payment issue, email us at: